08December2021

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Impact of the Decision To Leave the EU

Impact of the Decision To Leave the EU

It is now clear that the British people have made the choice to leave the European Union. The countr...


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Customer Service ... Let the Retailer Know Your Feelings Straight Away - John Stanley

As a retailer you need to know how your customer service stacks up and you want to know straight away. With the arrival of the internet and social media, often, the local community knows before you do. I was therefore intrigued to see a new Phone App be developed in West Australia. Take5Refresh is a Phone App the retailer pays for and then offers free to their customers. It has three faces on it, happy face, normal face and a sad face. The customer just hits the button based on the face to score the customer service. The retailer gets instant reporting and can add vouchers to the Phone App.

If you would like to learn more about Phone. Apps go to "clicksforbricks" and watch the free Webinar. You can also download my Phone App at your phone store by typing in JohnStanley.

 

John Stanley is a Conference Speaker and Consultant. In 2012 he was awarded the WA Small Business exporter of the Year. He works in 35 countries and is one of the world sort after retail and small business presenters. His new conference presentation looks at the new consumer and how that affects your business. Follow John on Facebook John-Stanley -Associates or contact him at john@johnstanley.com.au

Source: John Stanley Associates - Customer Service ... Let the Retailer Know Your Feelings Straight Away - John Stanley